1. What is Carnival Assure?
We are insurance aggregators, bringing you insurance packages tailored to your specific needs. We are not providing the insurance for you, we are simply availing it from the most trusted insurance providers in the country, and customizing it accordingly to your life.
2. Where are you located?
Visit us at Uday Tower (Level 12), 57 & 57A, Gulshan Ave, Dhaka, 1212.
3. How can I contact you?
Please call our hotline: 09642 300 300 (Saturday-Thursday, 10:00 am-6:00 pm), or email us at firstname.lastname@example.org
4. What are the services of Carnival Assure?
As insurance aggregators, we primarily secure insurances from the largest and most trusted insurance providers of the country, and serve customized packaged insurances for individuals, families, and companies. Our services range from Health, Life, Automobile, Savings Insurance.
5. What are the eligibility requirements of Insurance?
This depends on the category of policy you wish to avail. Please visit our insurance solutions section to get a better idea of the range of services we offer, including the eligibility criteria for each. Or simply contact our hotline, or send an email, and we will get in touch with you.
6. How do I make a claim at Carnival Assure?
The claiming process is incredibly simple with Carnival Assure. Simply click the ‘Claim’ button on the top right end of the homepage, and provide the required information. Your claim will be settled in due time.
Want to claim now? Press here: CLAIM
7. Is there a time limitation for submitting my claim at Carnival Assure?
The time duration for submitting your claims depend on your claim category and the type of claim submission. In order to make sure that we can process your claim as quickly as possible, please make sure that either you or someone or your behalf reaches out to us as soon possible.
8. How do I check the status of a claim?
Checking your claim status is a matter of two clicks. If you want to check the status of a claim, simply click on the ‘Claim’ section on our homepage, and choose the claim category. Voila!
9. When should I consider buying an insurance policy?
In general, the safest and most convenient time for you to avail any insurance policy is when you are young, and free from any potential health risks. During the application process, your health condition plays a crucial role in determining the premium amount. Therefore, please make sure to avail an insurance planning way ahead for any future health or life risks.
10. What type of insurance policy should I purchase?
It entirely depends on your needs. Before availing any insurance policy, please assess your specific needs and financial capabilities. Whether it is to safeguard the financial security for your family incase of untimely death or planning for a secured retirement; purchase an insurance plan which is tailored to your personalized needs. Here at Carnival Assure, you can choose to purchase the most suitable insurance plan for you.
To explore our wide range of insurance policies, please visit the ‘Solutions’ section on our homepage.
11. How should I choose an insurance service provider?
Before choosing any insurance provider, the first thing that you should consider is the financial stability. You can always find out an insurance provider’s authentic financials by going through Annual Report and Credit Ratings. Most importantly, choose the insurance provider who can deliver services matching your exact needs.
12. Can the insurance coverage be reduced?
Yes, insurance coverage amount can be reduced, in general. It mostly depends on your policy terms and conditions. Let’s not forget, there are various components integrated with any insurance coverage.
If you are interested to know more about policy details, please contact us here at Carnival Assure. We can help you check whether a policy can be adjusted as per your need.
13. How can I update my personal details?
You can update your personal information details when you proceed to avail a certain policy.
14. How often should a policy be reviewed?
Its imperative that you keep an eye on your coverage, at least in every quarter of the year. In case your life is moving a little to fast and situations are changing around you (marriages, having a baby) its better if you review your coverage possibilities more often. You never know when life might throw you surprises.
15. How do I make a change to my existing policy?
Your policy is your asset, which comes with a few terms and conditions. Life insurance policies cannot be changed in general, rather, you can transform your current insurance policy into lifetime insurance. There are a few steps to be followed in either case. If you want to change an existing policy, please contact us with your existing policy details, either through our hotline or email.
16. Are pre-existing conditions covered?
Just like any other insurers, generally pre-existing conditions are not covered. But here at Carnival Assure, we value your any and every concern. We encourage you to fill up our ‘Contact Me’ form to get in touch with one of our insurance experts. Our insurance expert will get in touch with you to address your individual case.